At Flowers Hook, we believe everyone deserves to experience the joy of sending or receiving beautiful flowers. Our commitment to digital accessibility means that customers of all abilities can browse, select, and order flowers online with confidence and ease. We want to ensure that accessibility is integral to everything we do, enabling everyone in the Hook community to access our floral services seamlessly.
Flowers Hook is dedicated to creating an inclusive website that meets recognized accessibility standards. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, providing a welcoming experience for people of diverse abilities. These guidelines help ensure that our content is easy to perceive, understand, navigate, and interact with, regardless of the technology or assistive tools our customers use.
We understand that our customers may rely on screen readers, screen magnifiers, voice navigation, or alternative input devices. The Flowers Hook website has been developed and tested to work with leading screen readers and to ensure compatibility with commonly used assistive technologies. Our site structure, headings, navigation menus, buttons, and images have been thoughtfully designed and marked up to support effective, intuitive navigation and comprehension by all users.
To further improve accessibility, Flowers Hook uses a high-contrast design throughout our website. By carefully selecting background and text colors, we aim to maximize readability for users with low vision, color blindness, or sensitivity to certain visual patterns. Our fonts are chosen for clarity and scalability, and interactive elements are consistently styled for easy identification and use. This ensures that all customers can easily distinguish important information and complete their orders without frustration.
Accessibility is an ongoing journey at Flowers Hook. We regularly audit our website’s accessibility performance, including testing on different devices and with multiple assistive technologies. Feedback from our customers and the Hook community is invaluable to us, and we are constantly working to remove barriers and improve the overall user experience for everyone. We welcome suggestions on how we can further enhance accessibility across our services.
If you encounter any accessibility barriers while accessing Flowers Hook online, or if you need assistance placing an order, please get in touch with our support team. We are here to help and committed to providing the best possible service to all our customers. Your feedback is crucial in maintaining and advancing our accessibility standards. Our team will promptly address any issues and work to facilitate a smooth, inclusive ordering experience for everyone in Hook and beyond.
Flowers Hook is more than just a flower delivery service—it’s a commitment to making beautiful moments accessible to everyone. By prioritising accessibility, we ensure that every customer in the Hook community can order flowers online comfortably and confidently. Thank you for choosing Flowers Hook and for supporting our mission to make our website usable by all.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
